Most helpful reviews first
I have the 3 Night and 5 Night Cruise promotional certificate. We tried to use this and were told 3 times our dates weren't available. They then want to charge us $150 to get dates that are available. I think not. Total scam as half the country has said. DO NOT SEND...Read more
Company wrote 0 private or public responses to the review from Sep 28.
Spirit Incentives - Cant get into site to register my Trip coupon
Not a thing. Said your 3 are expired
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Apr 09.
Spirit Incentives Coupon Review
I tried to book my Spirit voucher in June of 2016 for travel dates of June 2017 was told they couldn't book that far in advance Called today to book all I got was a wasted hour on the phone and sorry we have nothing available THESE PEOPLE ARE TOTAL FRAUDS DO NOT SEND THEM ANY MONEY
Company wrote 0 public responses to the review from Feb 23, 2017.
Spirit Incentives has changed their name to Customer Service Network Group and True incentive most likely because the Attorney General finally caught on to them. "The Office of the Attorney General for the State of Florida is actively investigating complaints relating...Read more
Company wrote 0 public responses to the review from Mar 23, 2015.
I have had a wonderful experience using my travel incentive. My partner and I followed the instructions, kept track on the timings and had a great cruise experience. Thank you Spirit IncentivesRead more
Company wrote 0 public responses to the review from Jul 20, 2015.
I had difficulty registering my certificate/coupon/ticket for my vacation package because I entered an incorrect date on the registration website thusly voiding my certificate because it did not match the date written on the certificate. Fortunately Richard from...Read more
Company wrote 0 public responses to the review from Jul 31, 2014.
After a laborious process and explicit documentation, the BBB decided they were closing my complaint citing my documentation did not meet the level needed prove I was wronged. You need to file a complaint against Spirit Incentives AND the resort who hired them to scam...Read more
Company wrote 0 public responses to the review from Dec 11, 2013.
I received a cruise travel certificate after viewing a timeshare presentation at Silverleaf Resorts. I sent in the notifications, money, 3 travel dates just as prescribed in the Spirit Travel literature. When I called to confirm the date fo the cruise, I was offered a...Read more
Company wrote 0 public responses to the review from Dec 05, 2013.
After completing the first steps of the process, I reached the point in Feb or early march of selecting 3 dates for a booking. Company provided VERY few dates to select from, and of those dates, if you picked one date, you were forced to select 2 other dates (much...Read more
Company wrote 0 public responses to the review from Nov 19, 2013.
We got a free trip to Great Wolf Lodge. Well we expected it to be a free trip. We registered the certificate and chose our travel dates. Between the time we booked the travel and the time our reservation was scheduled for, we found out the we had to move to a different...Read more
Company wrote 0 private or public responses to the review from Jun 12, 2013.
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